Margaret Plants is the nationally recognized former Director of Evaluation & Measurement of United Way National Offices located in Washington, DC. She brings 17 years of experience with United Way Worldwide and its network of nearly 1800 members in the US and across the globe to help nonprofits measure program outcomes and build community strategies. Learn more!

• Service Enterprise Initiatives with Amy Chapman, Capital One
  – this session will cover the principles that guided the work of the Re-Imagining Service Coalition and pilot project.
• Creating & Using Evaluation Tools with Trina Willard, Knowledge Advisory Group – this session will focus on how to select, create, and implement a variety of program evaluation tools as well as key concepts for creating simple but meaningful tools, common errors in creating tools, how to correct them, and how to use or refine existing tools.